Water Softener Repair in South Florida

Most common repairs cost $149 to $399 with parts and labor, and major repairs like a new control valve or resin tank run $400 to $800. The diagnostic visit is $89, and we waive it when we complete the repair. You get the exact price after the diagnosis, before any work starts.

Usually, yes. The tanks rarely fail, and the parts that wear out, the control valve and the resin, can be replaced on their own. Repair makes most sense on a softener under about 10 to 12 years old with one failed part. If yours is 15 years or older with several problems, or the repair would cost more than half the price of a new unit, we will price both options so you can compare.

The most common reason is that the softener is not getting brine, either because of a salt bridge, an empty salt tank or a clogged injector. Other causes are a bypass valve left partly open, a hardness setting below your actual hardness, settings lost after a power outage and resin that has worn out or fouled with iron. Checking the bypass and the salt first solves a good share of these.

Some water in the brine tank is normal on many softeners, so check your owner's manual for the right level. Water near the top of the tank is a problem. It usually comes from a clogged injector or venturi, a blocked drain line, a stuck float or salt mush at the bottom, and Culligan advises a service check if the level stays high after a regeneration.

Put the softener in bypass, then gently break the crust with a broom handle or another blunt, non-metal tool, and scoop out the loose chunks. Check your manual first, since some makers advise against it, and don't jab hard enough to crack the tank. Afterward, fill with pellet salt only half to two-thirds full and run a manual regeneration. If the bridge keeps coming back or the salt has turned to mush, the tank needs to be emptied and cleaned, which we can do on a visit.

On most softeners you set the time of day again and then check that the hardness and regeneration settings are still right; the exact buttons depend on the brand, so follow the owner's manual. If the display is blank, flashing an error or losing its settings after every outage, the valve's backup battery or control board may need attention.

The ones we see most are salt bridges and salt mush, clogged injectors, worn seals and pistons in the control valve, a failed motor or meter, settings lost after power outages, leaks at the bypass and resin worn down by chloramine or fouled by iron. The troubleshooting list above matches each symptom to its likely causes.

Yes. We repair every brand, including Culligan, Kinetico, EcoWater, RainSoft, Pentair, Whirlpool, GE and softeners with Fleck or Clack valves, no matter where you bought it or who installed it.

Often, yes. Same-day service is available across Palm Beach, Broward and Martin County, and our trucks carry common valve parts, seals, injectors and brine tank parts, so most repairs are finished on the first visit. If your valve needs a part we don't stock, we tell you the wait before ordering it.

Yes. Every repair carries a 90-day workmanship warranty, so if the same problem comes back within 90 days we return at no charge. Replacement parts also keep their manufacturer's warranty.

Yes. Turn the bypass valve to bypass, and hard water will flow to the house while the softener sits out of the line. If the softener is leaking, bypass it and unplug it until it is repaired.

Culligan says a well-maintained softener can last well over a decade. The tanks last longest. Control valves and resin wear first, and resin wears faster on chloramine-treated city water and on well water with iron. Replacing those parts often gives an older softener years more service.

Yes. Well water systems often have iron that coats the resin and clogs the injector. We clean or replace the resin and, where your water test shows iron, recommend a filter in front of the softener so the problem doesn't come back. A free water test tells you which treatment your well needs.

Repair fixes something that has failed, like a leak, a valve that won't regenerate or hard water coming back. Maintenance keeps a working softener from getting there: keeping salt topped up, cleaning the brine tank and checking settings. Our water softener repair service covers the first. For a regular salt supply, see our salt delivery.

Yes. This page covers soft water system repair. For reverse osmosis, UV, whole house filter and well system repairs, see our water system repairs page.