Water Treatment
Services in
Pembroke Pines, FL

The City pumps groundwater from the Biscayne Aquifer, the shallow limestone aquifer under most of Broward, through wells 90 to 144 feet deep. EPA lists nine active City wells feeding the water treatment plant on Johnson Street, where the water is softened, filtered and disinfected. The water management district's 2012 supply plan rated the plant at 18 million gallons a day, with average demand around 12 million in 2010. There is no Floridan Aquifer or purchased water in the mix, which is different from neighbors like Hollywood and Davie that run deep brackish wells through reverse osmosis.

When the City annexed the land from Flamingo Road to U.S. 27 in 1980, it doubled in size, and the main water lines were later run west along Pines Boulevard to serve it. That long run from one plant explains a lot about the west end's water, covered in the byproducts section below.

Utilities customer service is 954-518-9000, Monday through Thursday, 7 a.m. to 5:45 p.m. (the office is closed Fridays). For a main break, no water or low pressure after hours, the City's emergency line is 954-986-5011.

Two of the city's closest neighbors found no PFOS at all, and Pembroke Pines found the most. All of them pump from the Biscayne Aquifer, so results this far apart point to the wells and the treatment, not to anything in your house. The Pembroke Pines plant is built to soften and filter well water, which isn't designed to remove PFAS, and the September 2023 sample was still 23.3 ppt. By contrast, the City of Hollywood's plant includes membrane and RO trains and still measured 17 to 20 ppt, so the type of plant isn't the whole story either. You can see how Hollywood's blended plant water tested on our page for that city.

In its 2023 report the City said it is studying what treatment it would need to remove these compounds. We haven't seen a project or a completion date announced since. For the water your family drinks and cooks with, a five-stage under-sink reverse osmosis system is designed to remove PFAS, and it fits a standard kitchen cabinet in a house or condo.

Trihalomethanes (TTHMs) keep forming as chloramine reacts with natural organic matter during the water's trip through the pipes, so the homes farthest from the plant get the oldest water and the highest readings. In Pembroke Pines that's the far west. From the fourth quarter of 2016 through the third quarter of 2017, the running average at the Rose Price Park sampling station (901 NW 208th Avenue) was over the 80 ppb federal limit; the City's April 2017 notice put it at 92.7 ppb, and EPA's records show quarterly values from 88 to 102 ppb. The City notified customers, hired engineers to study byproducts and plant operations, and the violation ended in the third quarter of 2017. Every annual average since has been under the limit, and the 2025 report's highest was 26 ppb.

The City now posts monthly TTHM results for two west-end stations, Rose Price Park and SW 54th Place near the city's western edge. Single months still move around: Rose Price Park read 63 ppb in May 2026, 38 in June and 30 in July. A single high month isn't a violation, because compliance is based on the four-quarter average, but if you live west of I-75 and shower in this water every day, a whole-house carbon filter takes most of the byproducts out of the shower as well as the tap.

The City disinfects with chloramine, a mix of chlorine and ammonia that lasts longer in a big distribution system. Its 2025 average was 2.8 ppm, and single readings reached 4.7 ppm. You notice it as a swimming-pool smell, especially in a hot shower.

Usually in spring, the City switches the whole system to free chlorine for about three weeks to clean the mains, flushing hydrants across town while it does. In 2026 that ran from March 22 to April 12, and in 2024 it ended April 7. During those weeks the water smells and tastes more like bleach, and flushing can leave it briefly cloudy. The City asks dialysis patients to check with their providers and aquarium owners to treat their water. Standard carbon pitchers do little against chloramine; catalytic carbon is made to break it down, which is what our whole-house carbon filtration uses at the main line. It also protects softener resin from chloramine damage.

The City doesn't publish a hardness number for its finished water, and figures posted online for Pembroke Pines range from about 3 to 16 grains per gallon. None of them comes from the City. What is known: untreated Biscayne Aquifer water in Broward and Miami-Dade wells has a median of about 14 grains per gallon (U.S. Geological Survey well survey), and the City softens its water before it leaves the plant, so your tap should be well below that. Strontium, a mineral that travels with calcium, measured 226 to 264 ppb in EPA's 2014–15 samples, which tells us some hardness does reach the tap.

That leaves a range wide enough that guessing is a bad idea. Our test reads hardness at your kitchen tap in a few minutes. If the reading is high enough to scale your water heater and spot your glass shower doors, we size a water softener to it; if it's low, we tell you to put the money toward RO and carbon instead.

EPA's third unregulated-contaminant round sampled Pembroke Pines water at the plant and at a home tap on NW 7th Manor in October 2014 and April 2015. Chlorate, which forms as disinfection chemicals break down in storage, measured 261 ppb at that tap in 2014 and 411 ppb in 2015, above EPA's health reference level of 210 ppb. That level is a screening benchmark, not a legal limit, and there is no federal chlorate standard. Chromium-6 was 0.10 to 0.11 ppb in October 2014 and below detection in April 2015. Chromium-6 has no federal limit either. For comparison, California set 10 ppb in 2024, and the Environmental Working Group, an advocacy group, uses 0.02 ppb as its guideline.

Neither has been retested under a federal program since. An under-sink RO unit reduces both, along with the arsenic in the City's report, so the same unit you'd install for PFAS covers them.

The answer depends on which side of Flamingo Road you live on. Pembroke Pines incorporated in 1960, when University Drive was about the western edge of where anyone lived, and the land west of Flamingo only joined the city in 1980. So a lot of the housing east of Flamingo predates the 1986 federal ban on lead solder in water pipes. West of I-75, the subdivisions are mostly newer, many built in the 1990s growth that followed Hurricane Andrew. In between sit communities like Century Village, the 55-and-over condominium community west of Flamingo Road, whose buildings date from the mid-1980s to the mid-1990s, so some units fall on each side of the solder ban.

The City has confirmed there are no lead service lines in its system, and home tap sampling came in at 0.6 ppb at the 90th percentile in 2024 (1 ppb in 2021, 2.3 ppb in 2017). What that sampling can't tell you is what's in your own solder joints and faucets.

Plan on about 20 minutes for the free water test, done at the kitchen sink. We check your grains of hardness, chloramine level, iron, pH and TDS, then walk you through the City's PFAS and byproduct results, which need a certified lab and can't be read with a field kit. The quote comes from those numbers. Homes from before 1986 also get the free lab lead test.

Most installs happen the same day: two to four hours for a softener or a carbon filter on the main line, four to six when all three stages go in together. After that, check softener salt monthly and clean the brine tank once a year. Plan on valve service every five to seven years and new resin at 10 to 12. Our filter and membrane replacement service keeps the RO and carbon on schedule, and we offer salt delivery for softener owners across the city's ZIP codes. Calls go to our own local team.

Next door, the water picture changes fast. Southwest Ranches has no water utility of its own: most of its homes are on private wells, and a small part gets City water from Pembroke Pines, Sunrise or Cooper City, so our Southwest Ranches well water page is the one to read if you're over the line. To the north, Davie's own plant treats deep Floridan water by RO and found no PFAS; our guide to Davie's water suppliers shows which parts of that town it serves.